Privacy Statement

 

We value the relationship we have with our policyholders and understand that you trust us with personal information about yourself, your belongings and your family. We are committed to ensuring that your personal information is used in an appropriate manner. We do not sell your personal information to anyone.

Information We Collect

We collect personal information about you to complete transactions you initiate, service and manage your account, and inform you about our products and services. We collect personal information about you from the following sources:

  • The information you provide on applications or other forms (such as your name, address and Social Security number)

  • Information regarding transactions with us, such as your payment history, policy coverage, and claims history.

  • Information we receive from consumer reporting agencies and other outside sources, such as motor vehicle reports, and credit history reports.

  • Information provided to us by your insurance company such as updates to your policy.

  • Information you provide us online either on our web site or by email.

How We Use Information Collected

The information we collect is used to purchase insurance coverage on your behalf. We may provide information to more than one insurance company in the process of obtaining the type of coverage you have requested. This information is also retained in our computer and paper files for future applications of insurance for your benefit. These disclosures are only made as permitted or required by law, such as disclosures to affiliates, and organizations that perform services or functions on our behalf to serve you and to regulatory, law enforcement and governmental authorities.

We do not share medical information except with your prior authorization or as permitted or required by law.

Text Messaging and SMS Communications

Protectors Insurance LLC may offer customers the option to communicate with us by text message (SMS) regarding insurance quotes, policy service, claims assistance, appointment scheduling, billing reminders, policy updates, and other insurance-related communications.

If you provide your mobile phone number and consent to receive text messages, Protectors Insurance LLC may send SMS messages related to the services you have requested.

SMS Consent and Privacy

Your SMS consent is not required as a condition of purchasing insurance products or services.

No mobile opt-in information, text message consent, or related personal information will be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Message frequency varies.

Information obtained as part of the SMS consent process will be used solely for the purpose of communicating with you regarding your insurance needs and servicing your account.

SMS Opt-Out

You may opt out of receiving text messages at any time by replying:

STOP to cancel future messages.

For assistance, reply: “HELP”, contact us at help@protectorsins.com, or call our main line 541-773-5358

Message and data rates may apply based on your wireless carrier plan.

Message frequency may vary depending on your requests, policies, claims activity, and account servicing needs.

How We Safeguard Your Personal Information

We maintain physical, electronic and procedural safeguards to protect your personal information. We limit access to your personal information to employees and others with a valid business need for the information. We hold our employees responsible for upholding our privacy standards.


Updates And Feedback To This Privacy Statement

If we need to amend this Privacy Statement in the future, we will note the date of revision at the bottom of the page.

PLEASE NOTE THAT THIS STATEMENT IS ONLY A SUMMARY OF OUR PRIVACY PRACTICES AND NOT A REQUEST FOR INFORMATION OR VALIDATION FROM YOU. IT IS NOT NECESSARY FOR YOU TO “OPT OUT” OR RESPOND TO US.

If you have further comments about this statement you may address your comments to us:
Via E-mail info@protectorsins.com or
In writing to Protectors Insurance LLC, Privacy Statement, 1555 E. McAndrews Road, Suite 301, Medford OR 97504.

Thank you for choosing Protectors Insurance LLC for your insurance needs. We look forward to continuing to protect what is yours, whether it is your home, auto or business. If you should ever decide to end your relationship with us, we will adhere to the policies and practices as outlined in this Privacy Statement.